TaY Lifestyle Management provides personal concierge and lifestyle services under the legal entity TaY Concierge Group Inc., based in North Carolina, USA.

We collect the following types of personal information:

• Contact Information: Name, email address, phone number, physical address

• Booking & Service Details: Information related to your service requests, preferences, and schedule

• Payment Information: Billing address and payment method (processed via secure third-party platforms)

• Communications: Emails, texts, and service notes between you and our team

• Website Usage: IP address, browser type, device information, and how you interact with our website (via cookies and analytics tools)

We use your information to:

• Provide and manage our services

• Schedule appointments and coordinate with service providers

• Respond to inquiries or customer support requests

• Process payments and send invoices

• Send confirmations, reminders, and relevant updates

• Improve our website and offerings

• Send occasional promotional messages (you can opt out anytime)

We do not sell or rent your personal data. However, we may share your information with:

• Trusted service providers who help us deliver services on your behalf (e.g., cleaners, pet sitters, drivers, vendors)

• Payment processors for secure transaction handling

• Law enforcement or government agencies if required by law

• Other parties with your explicit consent

All third-party vendors are required to protect your data and only use it for the intended service.

You can:

• Update your contact details by emailing us

• Unsubscribe from marketing emails at any time using the link provided

• Opt out of SMS messages by replying STOP to any text

• Request to review or delete your personal data by contacting us

We take data security seriously. Your information is stored securely and access is limited to authorized personnel only. We use encryption and secure platforms to help protect your data from unauthorized access, disclosure, or alteration.

Our website may use cookies to improve your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but doing so may affect site functionality.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our site or services constitutes acceptance of the updated policy.

For any questions or requests regarding this Privacy Policy or your personal data, please contact:

TaY Lifestyle Management
A DBA of TaY Concierge Group Inc.
Email: lynne AT taylifestyle DOT com
Phone: 910-239-7701
Mailing Address:  8209 Market Street, PMB 237, Wilmington, NC 28411